United Rentals Improves Routing and Vehicle Utilization

Summary: Mobile application providers have increasingly expanded their functionality over the past several years. Where there used to be a host of software providers serving specific functions (field service, fleet management, routing/dispatching, delivery management, etc.), now it is possible to automate multiple functions using a single tool. But not every company can meet its needs using a single provider. Although deploying multiple solutions can sometimes increase integration costs and complexity, companies with unique requirements — like United Rentals — must often take a “best-of-breed” approach.

Background: United Rentals is the largest equipment rental company in the world with an integrated network of 896 rental locations in 49 states and 10 Canadian provinces.

Challenge: Replace and deploy hundreds of outdated handheld devices used for route optimization.

Barcoding, Inc.’s Deployment Project Management Services, Samsung S5s handhelds, equipped with OtterBox® cases and mobile device management (MDM) software.

Result: Successfully replaced 2,500 handhelds across North America and minimized downtime to improve efficiency, accuracy, and connectivity.