- Our Approach
- About Us
Together with Versatile Mobile Systems (VMS), a Barcoding, Inc. company, we help our customers’ IT departments repair, trade-in, and dispose of technology in the best way possible.
VMS has been repairing mobile devices and barcode scanners since 1993.
Back then, VMS repaired old DOS bricks with wand scanners made by Telxon and Symbol. As the technology changed to built-in laser scanners and Windows Mobile operating systems, we also grew and changed. Several of our technicians started with the company back then, and they’re still with us today.
Both Telxon and Symbol are gone, but we’re still here, repairing both legacy devices and servicing new devices. Whether you need to keep your aging fleet going a couple more years, or you’re ready for a technology refresh, our team can keep you on the road.
We offer same-day turnaround so there’s no waiting for repairs. We’ll ship a pre-configured replacement device from your spares pool as soon as we receive your RMA device. Advance replacement is also available. You’ll be able to track devices by serial number by location and get detailed repair reports to help you identify recurring trouble spots.
Proper strategy and coordination around device retirement helps our customers tighten controls of asset management and save money by only paying for active devices.
Our device “end of life” plans enable VMS to remove the device from manufacturer contract coverage and to remove the device license from mobile device management.
We recommend conducting an annual review, prior to contract renewal, of devices that haven’t connected to MDM in over 6 months. We’ll use this data to guide our customers’ decisions regarding continuing support on those assets.
Often customers want to upgrade their mobile devices but don’t want to lose out on any opportunities with older equipment.
Versatile Mobile Systems will research and recommend the right trade-in, rebate, buy-back, or consignment program for your specific needs. We also offer software and data erasure and electronic recycling.
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