- Our Approach
- About Us
A Barcoding solution is never just a piece of hardware: This is the heart of Barcoding’s Process, People, Technology (PPT) philosophy.
First, we work to understand our clients’ businesses—their workflows, people, cultures, and goals—and then we discuss the types of technology available to fit their needs.
Barcoding, Inc. is a premier partner with the best manufacturers and software providers in the automated data capture, mobility, and supply chain spaces. Because of our strong relationships, our clients have access to high-level resources at our partners’ organizations—from the executive teams to sales, engineers, and support.
Many Health Care Organizations are faced with increasing demands to do more with existing resources. This forces organizations to look at ways to optimize their processes. One area hospitals can focus on is tracking patient belongings. This can improve the efficiency of front-line staff, increase patient satisfaction, and reduce the number of claims for lost property.
There are many resources available, and methodologies for process improvement in general, here are a few items to consider when looking at streamlining patient belongings tracking in particular.
Review all the steps involved in property collection storage, retrieval, and return. It’s important to be thorough in this stage, reviewing procedures in all relevant departments, since what might appear to be a trivial process step can have a major impact on efficiency. Understand not only how a task is performed, but also why. If the task is not adding value, it is a potential area for improvement or deletion. Ensure that you review hospital policies related to the management of property and valuables, retention of the property after a patient leaves, how to handle a deceased patient’s belongings, etc. Your goal will be to understand what’s going well (internal best practices) and what isn’t (pain points). Document the process, business rules, and other findings.
Focus on the pain points from your analysis and look for areas of ambiguity, inconsistency, or communication breakdown. Understand if you need to address any process gaps to adhere to the policy. Make sure to include Nursing, Security, and other staff to help get buy-in on the new solution. Also, quantifying baseline metrics and goals can help with evaluating the effectiveness of your improvement initiative. When improving the patient belongings process, here are 5 points to consider:
At this point, you’ve put a lot of effort into analyzing and improving your property collection workflows. That work can be in vain if the new processes are not adopted. Here are a few important factors:
Communication: Ensure that you have effective messaging that explains what the change is, why it’s needed, and the value that it brings to both the organization and the individuals impacted. Think about how the new patient belongings process increases the efficiency of Nursing, Security, and other staff. Reducing the administrative overhead for these users allows them to focus on their core job responsibilities.
Identify champions for your initiative: Recruit influential individuals to serve as change champions advocating the change from within a team. They will work with and support front-line staff, communicate the value and benefits of the solution and promote buy-in. Additionally, it’s important to ensure you have an actively involved project sponsor from the leadership team that communicates the importance of the change and helps to remove any roadblocks during implementation.
Training: Design training that identifies each group’s needs and any gaps in knowledge. When implementing new software to automate the patient belongings tracking workflow, ensure users understand how to navigate the software itself and integrate it into their process as well as the supporting process to resolve any technical issues.
Once implemented, monitor and evaluate how well the new process is working. Are you seeing the expected outcomes? Are there adjustments that need to be made now that the changes are implemented? Change champions can be a good resource to provide insight. Review feedback and metrics, and make adjustments as appropriate.
Learn about the latest Supply Chain Trends, Technologies, and Best Practices on Barcoding’s Geek Speak blog!