A Chat with Barcoding, Inc. President, Shane Snyder – #SupplyChainGeekDay Video of the Week
Welcome to another installment of our Video of the Week series, recapping sessions from our #SupplyChainGeekDay Summit event. Today’s video is a Lunch Chat featuring Shane Snyder, Barcoding, Inc. President.
Barcoding in 2020
Here at Barcoding, we are constantly in search of the unknown: how do we best serve our clients, take care of our employees, and navigate difficult setbacks? It is the dedication of #SupplyChainGeeks that drives us forward and helps us discover answers to those questions.
During the Lunch Chat discussion, Snyder described how, in 2020, Barcoding has focused on two primary areas: improving the customer experience and improving the employee experience. With the arrival of COVID-19, these goals remained the same. We adapted our approach in order to rise to the occasion and tackle this new set of obstacles, like providing solutions that track physical distancing to ensure a safe environment for both employees and customers.
“It’s just our latest challenge. There’s been lots of challenges for many generations in the past and there will be many challenges for generations in the future…It’s a matter of how you react to that. What are you doing personally and what are you doing collectively as an organization to deal with those things?” said Snyder.
Focusing on the Core
In these challenging times, it is key to “focus on the core” of what is truly important to your organization. For example, as a result of the pandemic, retail deliveries have risen from 16% to 27%. Large increases like this one cause a ripple effect, from driving technology needs to a changing environmental impact. By working together with our partners at the intersection of people, process, and technology, we’ve been helping our customers find the right solutions for their needs.
“It’s time to focus on our customers, it’s time to find out from them what we can do to help. It’s not a time to be opportunistic or be an instant expert. We know that our employees and our customers have driven our success as an organization and it is time to listen to them,” said Snyder.
Watch and Learn
View the full session below to learn more:
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