SOTI MobiControl is built for mobile device management, security, and support solutions. MobiControl gives your technical support personnel powerful remote control and helpdesk tools in order to better assist users and diagnose and fix problems more efficiently. With MobiControl, your technical support team will be able to login to remote devices, allowing them to see what the remote users are seeing in real time. This gives the
technical support team the ability
to manage and view:
- Services
- Tasks
- File Systems
- Registeries
SOTI MobiControl decreases downtime and labor costs and aids in decreasing the total cost of ownership, proving to be a powerful tool that helps your company work smarter.
In addition to strong help desk tools, SOTI MobiControl also features:
Device Provisioning
Automatically deploy software and data to remote devices in real-time
Advanced Security
Provides technical administrators with complete control over how mobile devices are used
Location Services
Locate, track, and gather information from your GPS enabled devices
Data Sync
Synchronize files and folders between devices and a server
Asset Management
Track hardware and software
Diagnostics
Create baseline diagnostics of remote devices and identify potential problems
Reporting
Specify the data you want to collect, analyze, and report on
CRM
Collaborate on support issues with the ability to track cases and their history
