Therapy Support Streamlines Delivery Operations

Background: Therapy Support delivers innovative, specialty medical equipment to customers throughout Missouri, Ohio, Texas and Michigan.

Challenge: The company relied solely on a “flow of paper” and needed to streamline operations to improve customer service.

Solution: Handheld computers from Intermec, mobile delivery management software mobilized by Airclic, and Barcoding’s hardware support and asset management services.

Result: Saved an average of 30 minutes per driver by eliminating time-consuming paperwork, improved inventory accuracy, and reduced its billing cycle from eight days to one.