Survey Provides Insight Into Maximizing Mobile Value

There is no question that mobile devices are an essential part of business performance these days as greater amounts of work are done on the move. Many profit-minded companies are trying to cut costs by having employees supply their own mobile devices in an approach called BYOD, or Bring Your Own Device. Although this may yield some savings in the beginning in terms of acquisition costs, it can end up costing companies more in the long run.

A survey carried out in early 2018 by Oxford Economics and Samsung shed some light on the costs and benefits of different approaches to supplying workers with mobile devices. They surveyed 500 U.S. senior IT executives, managers, and CEOs. Here is a look at some of their key findings.

Mobile Devices Are Essential

An impressive four fifths of respondents said that employees can’t work effectively without mobile phones, and three fourths said that mobile devices were absolutely essential to their workflows.

Device Acquisition is Only the Beginning

While device acquisition cost might be the first financial consideration, costs related to device management, support and stipends are more important considerations over time. In fact, the administration costs add up to be much more than the initial outlay for the phones, with acquisition costs only making up roughly 10% of the total spending for an employee’s mobile device over two years.

Mobile Investment is Worthwhile

Companies that give some or all of their employees phones report noting measurable value when it comes to productivity, collaboration, and getting work done on time. Respondents that use BYOD reported lower rates of satisfaction with mobile devices as work tools at 69% compared to the 78% satisfaction level noted by those who provide devices to employees.

Overall, the results show that giving employees mobile phones is generally a solid business decision that can pay off quite nicely over time.

This blog post was based off of a report from Oxford Economics & Samsung. Read the full report here.