POS Systems: Delivered.
POS systems have greatly evolved in the past few years, particularly with the popularity of food trucks—the ability to accept credit and debit cards has opened doors for many small businesses. But what about when a restaurant decides to offer delivery—there’s so much more to delivery than having a mobile POS system.
When choosing a POS system for your delivery business, consider:
Look for a POS system with integrated caller ID to bring up customer history quickly. But then again, who calls anymore? Make sure your POS can easily integrate with online ordering.
In order to ensure that your restaurant is serving the appropriate area, make sure your POS system can set appropriate store boundaries with a pre-loaded street database that contains valid addresses within your defined area.
Dispatch software should be used to help prioritize orders and group nearby deliveries together.
Look for a delivery POS software that can help keep track of all the orders for each driver—one that calculates driver fees and records tips. Also, make sure there’s a mobile component for your POS—some customers don’t like to give out their credit card numbers on the phone, and others may think they have enough cash when they don’t. Drivers equipped with a mobile POS would most likely get more tips—its much easier for customers to write in a tip than have an exact amount of cash.
A good POS system will be able to create reports analyzing
driver performance, cashier averages and late deliveries.
Adding a delivery service to your restaurant allows you to get to know your customers more personally. Look for a delivery POS system that will help keep track of their addresses, phone numbers and e-mail addresses and reward customers accordingly!
Fun Fact: Speaking of food delivery, did you know Thanksgiving Eve is one of the top 5 days to order pizza?