CounterPath
CounterPath Communication Solutions for Barcode Scanners
Integrate Communication Tools within Scanning Device Workflows
CounterPath has revolutionized how people communicate in a modern mobile workforce with Unified Communications and Collaboration solutions for SMBs and enterprises. From single locations to national and international chains, its flagship product, Bria, provides a VoIP communication solution that can span in-store, office, warehouse, and contact center locations. By integrating tools for voice and video calling, messaging, and collaboration, staff can reach anyone, anytime, regardless of their location, and on any device. CounterPath’s award-winning solutions provide an unparalleled user experience for today’s dynamic workforce, while solving corporate deployment and network security challenges for IT administrators.“CounterPath has excellent technology, customer support, and pre- and post-sales support. Acquisition of CounterPath’s product is not purely transactional, it is a partnership where they are truly concerned with the successful implementation of their product to meet your business needs.” - IT Manager, Educational Institution
Key Features
- Provides high-quality voice, video and messaging capabilities on devices already utilized by employees
- Supported on a range of scanning products from Zebra, Honeywell, Panasonic, Datalogic and others
- Centralized management makes it very easy to deploy and manage
- Highly interoperable with a wide range of PBX systems and VoIP services
- Ability to customize features, settings, and white label to match the organization’s brand
Key Benefits
- Connects employees to customers, teammates and supervisors even when they are moving around the workplace
- Increase productivity, improve job functions, and grow customer/ employee engagement
- Improves the Return on Investment and extend the value of devices to a wider audience of users