Modern Companies Must Take a Mobile-First Approach
Workplaces are becoming more and more mobile, and businesses’ IT support and management services need to follow suit.
In recent years, there has been a huge shift in the way that people work. Most employees today don’t work in traditional office settings, with more than a fifth of employees now working at home either full-time or part-time, according to research from Frost & Sullivan for Samsung. On top of that, almost 15% are working in satellite offices, with another 15% working from the road routinely. It’s no wonder that mobile devices like smart phones and tablets are poised to eclipse laptop computers in popularity at workplaces. Right now, 72% of U.S. businesses are issuing smart phones to workers, with a quarter giving them to all employees and more than half giving them to certain employees depending on their location or role within the company. Tablets are also becoming more pervasive. Three out of five American businesses issue them to their employees, with just under a quarter giving them to all employees and more than 60% giving them to employees depending on their role or location.
Proper Enterprise Mobility Management is Essential
Of course, it isn’t enough to simply issue these devices to employees. Businesses that want to maximize productivity need to take advantage of enterprise mobility management solutions. This allows them to tackle the challenge of managing all the apps, devices and services involved in true mobility.
Not only is information technology knowledge required, but it’s also important for businesses to address considerations like legal requirements, line of business needs and human resources expectations. Companies that allow employees to connect personally owned devices to the business’s network will have additional considerations. Businesses that want a competitive advantage should look out for mobile management solutions that offer features like global reach, a robust partner ecosystem, and a flexible and open approach. The ideal provider should have an established history and a thorough understanding of the needs of modern businesses.
This blog post was based off of an infographic from Samsung. See the graphic here.