Machine Learning’s Impact on the Modern Cloud
The modern cloud is increasingly focusing on machine learning, and there are five cloud services in particular that are affected. Here is a brief look at each one.
Internet of Things (IoT)
IoT has been around for some time now, but data-driven cloud platforms are essentially redefining it. Machine learning is helping IoT to become more intelligent. Predictive maintenance and multiple machine learning algorithms are helping to bring industrial IoT to the next level.
Bots as a Service
Interactive bots are bringing customer service and support to new levels, replacing apps thanks to their ability to give consumers a conversational experience. Platforms like WhatsApp and Facebook Messenger are helping to drive meaningful discussions with customers as bots can be trained based on past conversation patterns.
Apps can gain the power to talk, listen, see and even decide what to do by using facial and emotion detection, natural language processing, translation and other capabilities. This allows them to give users a natural experience. Cognitive Computing platforms are expected to make their way to all of the major industry verticals in the near future through offerings such as IBM Watson, Google Cloud and Amazon AI.
Existing data can be used to garner intelligent insights thanks to machine learning. Domains including CRM, SCM, MRP, HR, Finance and Sales can all benefit from these insights.
Voice-based personal assistants are growing more and more powerful thanks to machine learning. They can now learn from a customer’s past choices and trends in order to offer them customized experiences tailored to their individual preferences to boost satisfaction and encourage repeat orders. This type of technology can be seen in assistants like Apple’s Siri, Amazon’s Alexa, Microsoft’s Cortana and Google Assistant.
Machine learning is quickly becoming the intelligent cloud’s focal point, and even more services are expected to be offered by cloud vendors in the months and years to come.
This blog post was based off of an article from Forbes. View the original here.