Creativity, Collaboration and Communication Vital for Supply Chains

It’s easy to think of supply chain experts as being the type of people who have logical and analytical mindsets, but more creative and emotional skills are quickly becoming just as vital in this realm.

The reason for this shift is that technological innovations are now able to do much of the “left-brain” work that these experts were once responsible for, such as complicated statistical calculations for supply and demand and conveyor belt tasks.

Are Computers Outsmarting Humans?

Computers are getting so smart that it sometimes looks like human brains will soon be unable to compete with them when it comes to analytics and logic. This can be evidenced by the triumph of Google’s Deep Mind artificial intelligence against a human champion in a recent Go competition.

This does not, however, mean that there is no place for humans in the supply chain. Instead, the supply chain workforce will need to be able to take on the tasks that computers cannot handle. For example, people will be needed to reach conclusions and place them in context. Workers with strong communication abilities will also be needed to help coordinate between the various parts of the supply chain.

“Right-brain” thinkers are intuitive and creative, excelling at things like seeing the bigger picture, telling stories, and creating complex designs. This is the type of work that computers are not close to being capable of taking on, so there will be a need for those with these skills for quite some time.

As the supply chain shifts from only needing left-brain workers to seeking out those whose gifts are more of the right-brain variety, those who have a good imagination and a creative mindset in addition to an understanding of analytics will find themselves in high demand. This is quickly becoming a profession that is not just restricted to engineers and technicians; there will also be a place for storytellers and designers in future supply chains.

This blog post was based off of an article from Supply and Demand Chain Executive. View the original here.

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