Case Study: Mobile Proof of Delivery at Family Respiratory

Family Respiratory and Medical Supply Corporation, Inc., a full-service durable medical and oxygen respiratory supplier, needed a mobile computing solution that could keep up with strict industry regulations and a large volume of paperwork that would also streamline its processes. Many of their medical supplies are considered hazardous materials, so they are strictly regulated by the FDA and thus need to be traced throughout the supply chain at all times.

However, their paper-based solution left field technicians feeling disconnected, making it difficult to maintain precise inventory and compliance records.

Then, Family Respiratory discovered Barcoding, Inc. and soon enough, a mobile proof of delivery (POD) solution was in the works. Barcoding, Inc. created barcodes within a new inventory management application for every piece of equipment under federal control. Then, to track the products, Barcoding, Inc. deployed Intermec CN50 mobile computers to over 20 field technicians and respiratory therapists.

After training the staff to properly use their new handheld mobile computers, it was evident that quality improvement was underway. From inventory tracking, to receiving, shipping and accuracy, the Intermec CN50 allowed for real-time functionalities that improved the overall efficiency of the company.

After just a few months, Family Respiratory enjoys error ratios of .001 or less and can easily and quickly identify, locate and access specific products when needed. There’s also been a 90 percent reduction in paperwork, saving time and the environment, yet increasing accuracy.

Learn more about how Barcoding Inc. used the Intermec CN50 to help Family Respiratory increase efficiency and eliminate paper-based systems.