Fix it right the first time. Exceed customer expectations with automated mobile solutions for your installation, break-fix, and preventative maintenance operations.
Field Service Software
Throw Away Your Clipboards
Field Service Applications
Collecting data accurately and efficiently is a must for field service companies. Barcoding, Inc. has the expertise to recommend the right applications, hardware, and services to grow your business and to ensure that you deliver the best quality customer service.
For field service professionals, a clipboard of paper isn’t enough anymore – your customers demand more. You need a mobile solution that will keep you connected and will allow you to relay information immediately. Find faster delivery routes, order parts from the work site, obtain a signature and payment, and much more.
Benefits of Automating Field Service
- Eliminate paperwork and offer real-time status updates.
- Fix it right the first time by accessing service work history and instructions quicker.
- Use real-time locating and directions to better schedule your technicians’ days.
- Reduce billing errors. Technicians can capture signatures, take pictures to document damage, record time spent on tasks and parts used, and close orders on-site.
- Increase service revenue.
Barcoding, Inc.’s Complete Field Service Solutions
At Barcoding, we offer complete solutions. For all of our software offerings, we recommend use case-specific hardware (mobile computers, printers, tablets, scanners, etc.) and our GoLive Services™ for staging, kitting, and configuration. For enterprise roll-outs, we also recommend our StayLive Services™ (help desk, spare pool, RMAs, asset utilization and management, etc.) to maximize uptime and the investment made in the technology.
Bottom line, you will have one partner to trust for increased efficiency, accuracy, and connectivity.
Field Service Software Applications
Build a custom field service app with eXpress™. For instance, use eXpress™ to create service tickets, execute on those tickets, view customer information in the field, connect payments wirelessly to your management and accountants, and secure proof of service.