Professional and Managed Services
Hire One Name — Get a Team of Experts
Professional and Managed Services at Barcoding act as your sole source for support — from the initial draft of a project plan all the way to end user training. We offer an on-time, on-budget implementation of your solution maximizing the value of your investment while minimizing the interruption to your business.
Barcoding has the experience to take your mobility or data capture system from business process and technical evaluations to production — we can start from the beginning or step in at any stage where you require help.
Contact one of our professionals to find out how we can help or call 888.412.7226 to speak to someone immediately.
Decrease Downtime
Barcoding's commitment to you extends beyond implementation. We offer flexible support and service options that are designed to keep your system live at all times. Most important, Barcoding documents every element of the integration, enabling scalability and future proofing down the road.
Our team offers a wide range of Professional Services:
- Project Management
- Staging and kitting for mobile devices
- Wireless network site surveys, RF assessment, installation, troubleshooting, and site certification,
- WWAN activation, provisioning, testing, and coverage surveys
- Technology rollouts including project management, training, software, installation, etc.
- Support services - on-site and depot
- RFID feasibility analysis, process analysis, site analysis, site installation, and performance guarantee
Our Managed Services include :
- Spare pool management
- Device and network management
- Technical support help desk
- Online customer care portal
Warranty Repair
We understand that once a system is installed and up and running, the job doesn't end there. Businesses rely on timely and reliable repairs and support to keep their operations running smoothly. With years of experience managing support services, we're capable of handling even the most involved repair projects.
Depot Repair Center
Barcoding's team of certified repair technicians is ready to repair scanners, mobile computers, printers, and more. If your mobile data collection device needs repair, our professionals are here to help.
On-Site Printer Repair
Having a printer go down can be a major business disruption. Barcoding will send a service representative to your business and fix the problem on-site.
Hotswap Capabilities
Our hotswap program allows you to replace units needing repair with fresh ones that are pre-configured for your application and network settings. We repair your device and place it back in the hotswap pool so it's ready when you need it again.
Helpdesk Technical Support: The same trained professionals that build and fix your network are available 24/7 to help you solve your issues quickly and efficiently. Save yourself the hassle and call us first when you need help.
Contact us for more information!
Certified Experience
Barcoding’s professionals are industry and partner certified engineers with the required knowledge of operating systems and protocols to design superior systems.
- Our CWNP-certified engineers are qualified in network analysis and design, RF infrastructure design, and security solutions.
- Our PMP-certified project managers serve as your single point of contact for all project activities. Regardless of hardware or software,
Barcoding will work with your company to ensure a smooth transition from your legacy network and or data capture process to a completely new wireless and data capture environment.
Barcoding takes responsibility for ensuring your system works. Our customers appreciate escaping the typical finger-pointing that occurs when multiple vendors are involved.
Contact us for more information!
Barcoding Software Services Group
With more than 10 years of experience, Barcoding is a proven software services leader. Our expert in-house software engineers integrate applications to your business environment, whether it is a simple application or a full-scale enterprise rollout.
Our custom solutions have featured:
- Fully customized mobile application development
- Web-based applications
- GPS-enabled tracking software
- GUI design and implementation
- Integration with existing software
- Push-to-Talk technology
Our team of engineers is highly skilled and experienced, providing solutions on-time and on-budget. We work closely with industry-leading ISVs to ensure our solutions are completed quickly and with full functionality.
Contact us for more information!
CAPTURESOFT™
CaptureSoft™ is a division of Barcoding that specializes in the creation, development, and service of off-the-shelf software applications.
CaptureSoft™ continues to drive innovation in the mobile data space with applications such as eXpress and Service Call. eXpress allows users to create their own simple data collection applications for mobile devices in minutes. What makes the software truly innovative is that you don’t need to have any programming experience to make completely functional mobile applications. Service Call brings enterprise-level field service software features and QuickBooks integration in an affordable package.
Contact us for more information!
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