About CloudSync

Featured CloudSync Product

CloudManager

Product Summary:

CloudManager is the answer for keeping your mobile devices up-to-date and healthy.

CloudManager is our core module that provides base functionality such as remote provisioning of applications and files, version control, performance reporting, alerts and much more. Features include:

• Easy to Use Management Console
• Provisioning & Version Control
• Filtering Devices
• Reporting
• File & Application Management
• User Management
• Account Management
• Manage Communication Options
• Flexible Group Settings

Product Features:

• Device support for all devices, all manufacturers, all models running Windows OS’s: Windows Mobile, PocketPC, CE.NET from 2002 through the present
• Automatic Over-the-Air software provisioning broadcast via IP
• Automatic device recovery from hard-reset (or battery loss)
• Device monitoring and reporting
• Performance alerts (e.g. Low battery)
• Asset tracking. Alert when device loses connection for 48 hours
• Small memory footprint with high performance on the device and low network impact

Easy to use Management Console

The web-based Device Manager console provides a convenient way to view all your mobile assets and provides the ability to filter and sort your devices by location, device type, groups and software packages.

The Device Manager Console also provides easy to use and powerful tools for modifying the settings, locations, groups and packages that need to be assigned to the device.

Provisioning & Version Control

Deploying Packages of Files and Applications to CloudSync is as simple as checking the devices you wish to deploy these files, select the package and click go.

CloudSync will automatically queue the files for download and the next time the device is scheduled to check in with the server, the device wil automatically download and install what ever is assigned to it. The CloudSync Console also provides easy to see icons that display the status of the devices downloads, a green checkmark means it is finished.

Filtering Devices

With the device filter in CloudSync you can easily manage all your devices. Filters can be set to select certain devices that may need updates or your attention concerning power or connectivity.

Making filters is fast and easy, select your group, location, and package, and then within those filtered devices you can select memory usage, battery power, and wireless LAN connectivity to find any device not working properly. Save the filter for future reference to devices meeting the same criteria. Filters can be a very effective way to micromanage certain groups, locations, or packages for your entire company.

Reporting

Reporting from CloudSync is completely customizable. Reports are used to gather information about your devices with the option to deliver it to any e-mail address. Everything found in your individual device previews can be reported; memory usage, battery life, last synchronization, or wireless connectivity are also available to name a few.

Reporting can be done every day, week, or month to provide device information as often as you need it

File & Application Management

The CloudSync Library includes all functions for uploading files as well as installing or running files on the device (CAB files, Registry files, Executable files) from your computer as well as managing their versions.

The Package Pane is on the right side of the Library window allows you to create and update the files contained in software packages. Software packages are available for administrators to assign to devices using the Devices Tab. Packages are assigned to devices for download.

User Management

The Users Tab provides full autonomy to manage the CloudSync system however you choose. The Users Tab gives you the ability to add, delete and manage users and their access to the CloudSync system.

CloudSync provides three levels of access to the system. The Account Manager role is designed for Help Desk personal who needs access to the Device Console and Remote Help Desk to support their users in the field. This role can be limited access to only those accounts that they have privilege to which is a nice feature if you have disparate locations with different support personnel.

The System Administrator has full access to the system in addition to the ability to add Accounts and Users to your CloudSync system.

The Account Administrator role is designed for a manager to have access to defined accounts to define settings, preferences and have the ability to manage the CloudSync Library for the assigned accounts.

Account Management

CloudSync has hierarchal management capability, which is designed specifically for Reseller or Integrator Partners that would like to use CloudSync as a centralized system to provide mobile device management support for their customers.

The Account Tab provides full autonomy for the administrator to add and remove accounts within CloudSync.

Manage Communication Options

The Preferences tab allows you to define options such as:

• CloudSync Configuration, this is where you can pick the destination directory of configuration files and CloudUpdate
• Packages, allowing you to sync a newly added device as soon as it registers with CloudSync
• Proxy Settings, available to configure your CloudSync to your network with proxy server support
• Tracker & Performance Information, are options on the devices to establish contact with the CloudSync server at predetermined intervals
• Time-Server Information, provides a universal clock to all of your devices
• CloudUpdate Information, allows you to set your devices to update automatically at a given interval.

As well in this area you will find all of the license information for all CloudSync software.

Flexible Group Settings

Settings provide an easy way to divide your devices into groups and/or locations. This tab allows you to define groups to keep all your devices in one location in their departments such as a device for the stockers, sales persons, receiving, etc. Locations allow you to categorize at a higher level, even worldwide, giving you the ability to adjust the time zone for that location and have multiple locations. Given these two abilities devices are easily managed and accounted for.

Learn more about CloudSync and Barcoding.