Tips For Successful Chain-Wide RFID Inventory Management
A successful chain-wide RFID program depends on several factors that might not be apparent in pilots. Here are some ways that retailers can get the most out of their investments in RFID during enterprise rollouts.
Focus on enterprise device management
A chain-wide deployment could well use devices such as handhelds and fixed readers numbering in the tens of thousands. That’s why effective management must be in place to ensure everything is updated, working properly, and ready to go.
A task management system can help with jobs such as monitoring the workload and scheduling. RFID platforms can help ensure consistency in data compliance between sales associates and managers so that discrepancies can be uncovered and corrected before they get out of hand.
Emphasize the importance of accuracy to employees
Inventory scans are not considered a fun task by most sales associates, and it’s not uncommon for them to carry out the job half-heartedly and make mistakes. Even the most meticulous workers can sometimes mistakenly duplicate or skip items. They also tend to get interrupted in the process by customers who need their help, which means this vital task is often carried out in short bursts with lots of breaks in concentration.
One way to cut down on these problems is by emphasizing the importance of accuracy in taking inventory to sales associates. Some stores have seen success in this regard by identifying employees who have some tech knowledge and the right personality to serve as “internal ambassadors” who can train other store associates in this area.
Focus inventory management on core categories of products
In retailers where one or two categories see the majority of sales, focusing inventory management on these strong-performing categories can reap the biggest rewards with the least effort.