Better Serve Your Customers with Mobile Sales

Much like field service applications, mobile sales applications help to provide better customer service in any location.  Equipping your mobile sales force with handheld devices means that they have all of the information they need to close a sale in the palm of their hand.  According to the Intermec white paper Top 3 Questions for Mobile Computer Purchases, organizations using mobile field service solutions are reporting meeting 22 percent more sales targets, resolving problems 21 percent faster and increasing service revenues by 18 percent.  That must be why the number of organizations utilizing mobile solutions has been increasing each year.  Currently, when your sales force enters the field they may not have all of the resources they need to satisfy the customer, but with a mobile computer and access to a wealth of information, they’re sure to impress and satisfy customers throughout the day.  Your mobile sales force can instantly access inventory records to assure a sale and can even provide photos of merchandise to unsure customers.  With a variety of handheld devices to choose from there is something perfect for every type of organization.  You can combine the power of a cell phone, computer, PDA, and barcode scanner or imager, or whatever combination is best suited for your workforce.  But you may want to read the entire Intermec white paper at the above link for a few pointers about purchasing mobile computers.  If you have any additional questions about mobile sales software or hardware please feel free to contact me at ehodges@barcode.com.