Advocate Health Centers Improves Patient Care by Automating Processes
Advocate Health Centers is the largest not-for-profit health care delivery system in the metropolitan Chicago area. Each center sees approximately 2,000 patients a day, and because medical charts are required for every patient, it is important that Advocate Health Centers have an error-proof method of maintaining, organizing, and retrieving all of the charts for new and existing patients.
Knowing the exact location of a chart at any given time is critical to the provider’s and the patient’s time. In the past, Advocate Health Centers’ pulled each chart manually and physically entered each patient’s medical record number into the system. This method proved to be time consuming, as well as vulnerable to errors since each patient’s number was at least ten digits long.
Finding a Solution
After carefully reviewing all of their needs, executives at Advocate Health Centers chose Intermec Technologies to implement an automated system. Every Advocate Health Center received Intermec ScanPlus-Vista scanners, Intermec EasyCoder 3400 printers, Intermec EasyCoder 7421 printers, and Intermec DuraTran II labels.
The Intermec EasyCoder® 3400 printers were installed in the medical records department of the larger centers because of the patient volume and the number of staff that needed to use it. Intermec EasyCoder 7421 printers were used at the workstations because of their compactness, durability, and speed. Intermec spent about a day at each Advocate Health Center to do the installations, minimizing downtime as much as possible.
The new Intermec system has dramatically streamlined the process and significantly reduced the margin of error at Advocate Health Centers. A barcode is now located on each chart, indicating if the patient is returning or new. The patient’s barcode is also scanned as it moves throughout the center so that the chart can be located at any given time during the patient’s visit.
By implementing an automated system from Intermec Technologies, Advocate Health Centers were able to reduce errors and save themselves and their patients time, which will definitely save money in the long run. If you’re looking to automate processes within your business, contact our partner in order to find a solution that is right for you.